If you notice that your transaction with CashApp is held on “pending,” it may be either a security or connection problem.
This application works as a money transfer service through smartphones; it currently has more than 8 million users and can be used in the United States and the United Kingdom.
However, if you had this problem, in this article we will teach you how to solve it and make a successful payment with CashApp. We will tell you what to do, and what NOT to do.
Reasons for “pending” status
#1 Security Reason
First, there may be a security issue in your account. CashApp allows you to transfer up to $250 every seven days and receive up to $1,000 during every 30-day cycle. The app would require you to put your Social Security Number if you need to raise those quotas, and it will not process any transfers in the meantime.
By using proof of your identification, you will throw away these restrictions. The sending cap would rise to $7,500 via the CashApp.
However, assuming that everything on the security part is OK, a “pending” message could imply other problems.
#2 CashApp Network issues
The problem might not be because of you, but with the CashApp servers. In the past, these servers used to go down, triggering a system failure.
If this is your issue, you can check the CashApp status page on its Twitter account. Its Twitter is typically maintained up-to-date with information about its network status.
If you see nothing about common failures on the app, it might be helpful to send them a DM and try to get some support one-on-one.
#3 Not Enough Money is Available
Your CashApp account may not have any funds. Make sure that you have enough money in your associated debit card or bank account. Also, contact your bank to check that your debit or credit card is valid and has not expired.
When you have difficulties entering your debit or credit card information, you should input a new card with a different account number and expiry date.
# 4 Poor Internet Connectivity
A lousy signal will disrupt data transmission and lead to an error. Make sure you have excellent and secure Internet or WiFi connectivity.
# 5 Out of Date CashApp
What was your last CashApp update? Check your CashApp’s log and update them.
Should You Cancel the Pending Payment?
Usually, once you press SEND, you won’t be able to cancel any payment. However, if the payment is identified as pending, you can log in to your CashApp profile, find the pending issue and see if the cancellation option is available. You should not try to resend a new payment if the cancellation option is not available.
Contact Customer Support
You will need to contact CashApp Customer Support if none of these variables exist. Here is what you can do:
- Go to cash.app/help, read the Frequently Asked Questions, and if you still have one, scroll down and click “Contact Support.” You will have to log in and follow the prompts.
- Make a phone call to: 1 (800) 969-1940.
- Send a letter to: Cash App, 1455 Market Street Suite 600, San Francisco, CA 94103.
While the app has suffered from communication problems in the past, the good news is that it had been resolved.
It’s a good time to exercise your patience at least, right? If you get hit with the annoying “pending” message over and over again, it might be time to give standard old-fashioned bank transfer another try!